Privacy Policy
1. Introduction
2. Information We Collect
2.1 Personal Information
We collect information that you voluntarily provide to us when you:
Schedule appointments
Fill out contact forms
Sign up for newsletters
Create an account
Request information about our services
This may include:
Name
Email address
Phone number
Address
Date of birth
Medical history (when provided)
Treatment preferences
2.2 Protected Health Information
As a healthcare provider, we are subject to HIPAA regulations. Any health information you provide through our appointment booking system or patient portal is protected as Protected Health Information (PHI) under HIPAA.
2.3 Automatically Collected Information
Our website uses essential technical tools to operate effectively. With your consent, we may also collect:
Device information
IP address
Browser type
Pages viewed
Time spent on pages
Referring website
Geographic location (city/state level only)
3. Cookie Policy and Tracking Technologies
3.1 Essential Cookies
We use necessary cookies to ensure our website functions properly. These cannot be disabled as they are essential for basic site functionality.
3.2 Optional Cookies and Tracking
With your explicit consent, we may use:
Analytics cookies to understand site usage
Marketing cookies for targeted advertising
Appointment tracking for service improvement
You can manage these preferences through our Cookie Consent Banner at any time.
4. How We Use Your Information
4.1 Personal and Health Information
We use this information to:
Schedule and manage appointments
Provide requested services
Send appointment reminders
Communicate about your care
Process payments
Comply with legal obligations
4.2 Non-Health Related Information
With your consent, we use non-health related information to:
Improve our website
Analyze service usage
Customize content
Send marketing communications (if opted-in)
5. Information Sharing and Disclosure
5.1 Health Information
We never share your health information with third parties for marketing purposes. Health information is only shared:
With your explicit consent
To provide necessary treatment
As required by law
With business associates bound by HIPAA compliance agreements
5.2 Non-Health Information
Non-health information may be shared with:
Service providers (with appropriate data protection agreements)
Legal authorities when required
Business partners (only with your explicit consent)
6. Your Rights and Choices
You have the right to:
Access your personal information
Correct inaccurate information
Request deletion of information
Opt-out of marketing communications
Manage cookie preferences
Request a copy of your health records
Receive an accounting of disclosures of your health information
7. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
Encryption of data in transit and at rest
Access controls
Regular security assessments
Employee training
HIPAA-compliant systems and procedures
8. Changes to This Policy
We may update this Privacy Policy periodically. The date at the top of this policy indicates when it was last revised. Significant changes will be notified to you directly when possible.
9. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
10. Additional Rights
Depending on your location, you may have additional rights under state privacy laws.